Our Team

FAQ

What is the cost?
We charge $2.50 per contact to ask for an appointment.

What am I paying for?
One attempt. Includes an email, live call, voicemail, and text.

How many people answer?
Very few. It's the email, text, and voicemail that work.

Is there a free trial?
Yes. Your first 250 attempts are free.

How do cancellations work?
No need to cancel. You're billed per-name upfront.

Do I need to be a client?
No, but you must have a quality list.

What is a quality list?
People who've spent time with you.

Am I locked into a service?
No. You pay upfront for a pre-approved list/message.

Is there a minimum?
Yes. At least 10 names.

Is there a maximum?
No. We call 300+ names a day for our top client.

How many appointments can you set?
It depends on the quality of your list/message.

What's the best list?
Prospects who took an appointment and didn't buy.

Is there an appointment guarantee?
No. We charge for the attempt, not the outcome.

What's the best-case outcome?
We call 10 people and schedule 10 appointments for $25.

Do you make cold calls?
No. Appointment setters call people who know you.

Do you call internet leads?
Maybe. They must know you.

Is my calling assistant foreign?
Yes. We interview for a neutral American accent.

Can I hear call examples?
Yes. We publish interviews with our appointment setters.

Is my appointment setter licensed?
No. Please check the laws in your state.

How do you book an appointment?
Directly on your Calendly with a 3-way intro text.

Do you confirm the appointment?
Yes. The day before and the morning of.

Do you reschedule missed appointments?
Yes. We try three times.

Do I get a daily report?
Yes. It includes attempts, contacts, and appointments set.

What is an attempt?
We send an email, call, leave a VM and send a text.

What is a contact?
Your contact responds to us.

What is a playbook?
What we say in the email, live call, voicemail and text.

What if I don't have phone numbers?
We'll spend 3 minutes researching it.

Can I hear call recordings?
Yes. We attach 1-2 recordings to your report.

Can I hear all of the call recordings?
Yes. We'll send them all to you upon request.

Is there call recording consent?
Yes. We tell them we are on a recorded line.

Can I see the emails sent?
Yes. We BCC you on every email sent upon request.

What do you say?
We are your assistant offering a free value item and strategy call with you.

Do I approve the playbook?
Yes. We'll send you the messaging to approve.

Are you TCPA compliant?
Yes. We do not use an ATDS.

Are you SMS compliant?
Yes. We 10DLC register your campaign.

Are you DNC compliant?
Yes. We suppress your DNC list and honor opt-outs.

Do the emails come from my domain?
Yes. We email under your brand name and company signature.

Do you use a local caller ID?
Yes. We call from your area code and display name.

Do you monitor caller ID health?
Yes. We follow STIR/SHAKEN and remediate carrier spam flags.

How can I improve my show rate?
Ask them to complete a questionnaire before you meet.

How can I improve my close rate?
Hire a sales coach to listen to your appointments.

Can I coach my appointment setter?
Yes. Write answers to objections in their script book.

How do I pay?
We'll send you an invoice before we start.

Can you help me hire/train my own?
Yes. It's $1,750 a month for a full-time hire.

What does the placement fee include?
Peer mentoring, training videos, SOP library, coaching, replacement guarantee 

How do I get started?
Email Elizabeth Stormberg to sign up.

Your Appointment Setter Manager

Charles Garcia

My name is Charles, and I now lead our appointment-setting program here at Vyral Marketing. I’ve been with the company for over two years, managing a team of six professional callers here in the Philippines.

Here’s what we do:

• We follow up with the most engaged people already in your database.

• We call them as your executive assistant — under your brand — to share your latest video or item of value.

• Then we offer them a free strategy call with you and book it directly on your calendar.

Frank created this service because the #1 challenge our clients face isn’t generating leads — it’s calling people to turn engagement into real appointments.

To prove how effective this is, we’d like to offer you a free trial of 250 calls at no cost. We’ll call the most engaged contacts in your database (ranked by how often they’ve clicked your emails over the last six months) and see who’s interested in speaking with you.

 After the 250 free calls, you’ll have two options:

1. Turnkey Service – We continue making calls, managing scripts, logging everything, and booking appointments for you at just $2.50 per contact. We take full responsibility. 

2. Placement Service – We staff and onboard a full-time appointment setter for your team for $1,750 a month. You take full responsibility.

Clients - Upon your request, I will send you your most engaged contacts based on email activity. My team and I would love to call them for you, book appointments, and show you firsthand that appointments are the best leads.

If you’re interested, I can connect you with Elizabeth a partner here to finalize your playbook, strategy, and onboarding. I’ll personally make sure your 250 free calls get completed with quality and care.

Best,

Charles Garcia
Head of Appointment Setting Program
Vyral Marketing