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Inman article worth sharing

By Frank Klesitz in Frank's Diary on Aug 4, 2026

 Frank 16x9

This is a really good article they’ve published:

https://www.inman.com/2026/07/29/authenticity-ai-social-media-inman-connect/

We’ve been in deep discussions with clients on how to stay relevant in the age of AI.

Here are the 3 takeaways…

  1. If AI can write it, don’t publish it - we’ve transitioned away from evergreen, Q&A-style content to journalistic interviews to publish success stories on fully custom content plans. Here's a client example.

  2. Social media is not lead-gen - you absolutely want a social media presence, but it’s a credibility tool for prospects researching you. The real business comes from your database - $200 in video postcards to your existing contacts will always outperform $200 in FB spend.

  3. Prove you're not an AI avatar - record a real conversation with a friend and forget the lens in there. The more human, authentic, and real you are - the more consumers trust you. This is why podcasts are so hot now - people relax, and you see their humanity.

We do all this for you as a client. More authentic writing in your voice, interviews on Riverside with us, cleaner YouTube thumbnails, extremely relevant video editing - our north star is trust, competence, and authenticity. Not theatrics.

Here’s what that looks like: www.getvyral.com/examples

A client told me they saw a 50% increase in their lead conversion rate to an appointment when they included a link to their Vyral Marketing video blog in their follow-up texts. The consumer clearly went to their website, watched a few videos, and decided to respond to them.

Here’s an AI spam text from the other day. Wrong name, clearly a business number, no trust.

Screenshot Blurred

I would have responded if they wrote…..

“Frank. I’m a real person here at <company>. I personally made a few videos on how to solve your problem here: <<link>>. You’ll talk to me. I’m the one in the video. All real. Please watch a few. I won’t waste your time, and maybe I can earn your trust for a phone call.”

If you’re having trouble getting the consumer to respond to you, remember you, and choose you - that’s what a really good 36-touch marketing plan will solve.

https://www.getvyral.com/plan

Put it to the test. Just include a link to a relevant success story video in all your email and text follow-ups this week and watch your response rate increase.

Frank

Topics: Frank's Diary

Frank Klesitz

Written by Frank Klesitz

Frank Klesitz is the CEO and founder of Vyral Marketing

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