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How I Stayed Consistent for My Client Max Folkers Until He Was Ready to Come Back

By Ysabel Matanis in Coaches Corner on Mar 31, 2026

 
Ysa and Max

I want to tell you a story about my client Max Folkers and how I helped him get out of a slump and regain trust with something that had always worked for him.

Max has been with Vyral for over a decade. That's not a small thing. He knows the system. He's seen it work. But this past year, the videos stopped. The email campaigns lost their rhythm. Nothing was broken exactly. Life just got in the way, and somewhere along the line, staying consistent stopped feeling like a priority.

That happens. Especially with something familiar. Familiarity can breed complacency, and complacency is quiet. You don't notice it until you're a year in and nothing has gone out.

His biggest obstacle was....

Commitment. Or more specifically, getting back to it.

For a while, I didn't hear from Max at all. I reached out and got nothing back. That's not unusual when someone is in a slump. It's not that they don't care. It's that re-engaging feels harder than just staying quiet a little longer.

So I kept showing up. I called. I texted. I emailed. Every week. Not in a desperate way, not in a pushy way, just consistently and intentionally the way we're trained to show up for our clients. I made sure he knew I was there whenever he was ready.

At some point I think I became unavoidable. And one day, he picked up.

Maybe it was random. Maybe it wasn't. But what I know is that when he was finally ready to come back, I was the easiest person to come to because I had never stopped being present.

My solution to the obstacle was...

Honestly, the biggest thing I did was not give up on him.

But once Max picked up that call, we moved fast. CRM integrations, domain authentication, updated blog site. Everything that had drifted got handled quickly. Systems updated and ready to go.

Then we got back to the work itself. We started meeting regularly again. Going through scripts together. Talking about what was ahead. Building a real schedule instead of hoping content would happen on its own.

The goal wasn't just to get him active again. It was to rebuild the kind of momentum that sticks.

The outcome for my client was...

Max is starting the year with consistency again. Real consistency, not just good intentions.

But I want to be honest about something. This story isn't really about me reviving a client. Max had to overcome himself. He had to decide he was ready. He had to get out of his own way and recommit. When he did that, everything else came together quickly.

That's how it usually works. The system was never the problem. It just needed someone to show back up for it.

What my client says about working with me...

When I asked Max what working with me feels like, he said: "You make it easy." That meant a lot.

What to do next...

If you're already a client and you know you've been inconsistent, avoiding your calls, or maybe you've been with Vyral for a while and just need to fall back in love with it, I'm here. My job isn't to pressure you. It's to keep you accountable, build routines that work, and remind you how much this platform has grown and how much more it offers now than it did even a few years ago.

If this story resonates, book a call with me. I'll be persistent in the best way possible. Reliable, clear, and easy to work with.

And if you're not a client yet, what I learned from Max applies here too. It's one thing to start something. It's another to build the kind of momentum that actually lasts. That takes trust, patience, and a system that works. Book a strategy call and let's see if we're a good fit.

Topics: Coaches Corner

Ysabel Matanis

Written by Ysabel Matanis

Marketing Coach, Vyral Marketing

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