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Ysabel Matanis

Marketing Coach, Vyral Marketing

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How I Stayed Consistent for My Client Max Folkers Until He Was Ready to Come Back

Ysabel Matanis
By Ysabel Matanis in Coaches Corner on Mar 31, 2026

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Ysa and Max

I want to tell you a story about my client Max Folkers and how I helped him get out of a slump and regain trust with something that had always worked for him.

Max has been with Vyral for over a decade. That's not a small thing. He knows the system. He's seen it work. But this past year, the videos stopped. The email campaigns lost their rhythm. Nothing was broken exactly. Life just got in the way, and somewhere along the line, staying consistent stopped feeling like a priority.

That happens. Especially with something familiar. Familiarity can breed complacency, and complacency is quiet. You don't notice it until you're a year in and nothing has gone out.

His biggest obstacle was....

Commitment. Or more specifically, getting back to it.

For a while, I didn't hear from Max at all. I reached out and got nothing back. That's not unusual when someone is in a slump. It's not that they don't care. It's that re-engaging feels harder than just staying quiet a little longer.

So I kept showing up. I called. I texted. I emailed. Every week. Not in a desperate way, not in a pushy way, just consistently and intentionally the way we're trained to show up for our clients. I made sure he knew I was there whenever he was ready.

At some point I think I became unavoidable. And one day, he picked up.

Maybe it was random. Maybe it wasn't. But what I know is that when he was finally ready to come back, I was the easiest person to come to because I had never stopped being present.

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